Support

How to Factory Reset a Hikvision Camera using a reset button
NOTE:  This assumes you can't login to the camera to reset by going through the web GUI, to reset from the web GUI, click here This procedure o...
Tue, 14 Aug, 2018 at 8:09 PM
How to Factory Reset a Hikvision camera through the web GUI
NOTE:  This requires that you know the admin password to the device The location of the "Default" settings may move as firmware is updated a...
Thu, 19 May, 2016 at 5:49 PM
How to Reset a Hikvision Passwords through software
For Hikvision IP cameras, there are two reset procedures based on the firmware currently on the camera. All require the use of the SADP tool. Alway...
Thu, 4 May, 2017 at 10:38 AM
Gmail no longer works, what now?
Gmail has updated their SMTP servers so that SSL clients can no longer connect. This includes all Hikivision products before a certain firmwar...
Tue, 18 Jul, 2017 at 12:12 PM
How to Access a Camera's Web GUI through the Hikvision NVR
Hikvision NVRs have a unique feature that allows you to login to the camera's web GUI through the NVR's IP address.  The purpose of this is that ...
Wed, 31 May, 2017 at 10:34 AM
Turn off IR on Hikvision Cameras
To disable the IR LEDs (IR Lights) on a Hikvision camera but still allow it to go into night mode (black and white) follow these steps.  NOTE: these set...
Wed, 31 May, 2017 at 9:54 AM